de Paula, C.C., Silva, C.B. da, Tassinari, T.T. e Padoin, S.M. de M. 2016. Factors that affect first contact access in the primary health care: integrative review. Revista de Pesquisa Cuidado é Fundamental Online. 8, 1 (jan. 2016), 4056–4078. DOI:https://doi.org/10.9789/2175-5361.2016.v8i1.4056-4078.