What are the best ways to present recommendations to users? A systematic mapping study

Authors

  • Caroline Sala de Borba Universidade do Estado de Santa Catarina (UDESC)
  • Isabela Gasparini Universidade do Estado de Santa Catarina (UDESC)

Keywords:

Recommender systems, Visualization, User experience, Human-Computer Interaction

Abstract

Recommender systems use information about the user to generate a set of personalized items as a suggestion and are applied in contexts where it exists an overload of content available to the user. The way these recommendations are viewed is now the focus of recent studies based on the need to improve the user experience with recommender systems. This paper presents a Systematic Mapping Study aiming to identify the best ways to present recommendations to users. A total of 434 papers were identified, of which 27 were selected for further analysis. The results point to a tendency towards self-explanatory and interactive interfaces.

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Published

2019-10-22

How to Cite

Sala de Borba, C., & Gasparini, I. (2019). What are the best ways to present recommendations to users? A systematic mapping study. ISys - Brazilian Journal of Information Systems, 12(4), 36–63. Retrieved from https://seer.unirio.br/isys/article/view/8419

Issue

Section

SPECIAL ISSUE ARTICLES