Mapping of Disclosure Practices in Hospital Settings: Scoping Review
scoping review
DOI:
https://doi.org/10.9789/2175-5361.rpcfo.v17.13542Keywords:
Comunicação em saúde, Pacientes internados, Revelação da verdade, Segurança do pacienteAbstract
Objective: to map the disclosure practices of adverse events to hospitalized patients and their companions, related to patient safety, in hospital settings. Method: this is a qualitative research, of the scoping review type, developed based on the methodology applied by the Joanna Briggs Institute for scoping reviews. Results: a total of 3876 articles were identified in the cited databases, and 180 publications in the gray literature. After the exclusion of duplicate studies, validation of inclusion criteria, and full-text reading, 25 scientific publications were selected for analysis. Final Considerations: from the scoping review, various strategies for executing the practice of disclosure were observed, among which the apology emerged as a way to reduce the impact of adverse events and demonstrate empathy, respect, and responsibility on the part of healthcare professionals.
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