Patient safety culture from the perspective of the multiprofessional team: an integrative review / Cultura de segurança do paciente na perspectiva da equipe multiprofissional: uma revisão integrativa
DOI:
https://doi.org/10.9789/2175-5361.rpcfo.v13.9235Keywords:
Cultura organizacional, Hospital, Segurança do paciente, Equipe multiprofissional.Abstract
Objetivo: Identificar a produção científica sobre cultura de segurança do paciente em âmbito hospitalar na perspectiva da equipe multiprofissional. Método: Revisão integrativa, realizada nas bases de dados LILACS, PubMed, WoS e Scopus, em português, inglês e espanhol. Resultados: Foram localizadas 12 publicações, que concentraram-se entre os anos de 2004 e 2016. A análise dos estudos permitiu identificar que o clima de segurança ainda é fragil na maioria das instituições avaliadas. Dentre as estratégias para gerar melhorias na cultura de segurança, destacaram-se os programas de treinamento, comunicação aberta no ambiente de trabalho, notificação de eventos adversos e resposta não punitiva ao erro. Evidenciaram-se como potencialidades as dimensões aprendizado organizacional para a melhoria contínua e trabalho em equipe dentro das unidades. Conclusão: Poucos estudos incluíram todos os profissionais para realizar a análise da cultura de segurança do paciente em âmbito hospitalar, apesar da sua relevância para a promoção do cuidado seguro.
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