Benchmarking of pre-analytical non-conformities in the clinical pathology laboratory at hospital do câncer I / Benchmarking dos erros pré-analíticos no laboratório de patologia clínica do hospital do câncer I
DOI:
https://doi.org/10.9789/2175-5361.rpcfo.v16.13338Keywords:
Laboratory errors, Pre-analytical errors, Benchmarking, Patient quality assuranceAbstract
Objective: to track the main errors in the process of the pre-analytical phase of the Clinical Pathology Laboratory and perform a benchmarking with the international study coordinated by the IFCC (International Federation of Clinical Chemistry). Method: fourteen indicators belonging to the pre-analytical phase were tracked, using the data contained in the LIS system. Defects per million opportunities (DPMO) and SIGMA of each indicator were calculated and benchmarking was performed with IFCC. Results: a total of 5,541 errors were tracked in the 14 indicators, and 8 of these Inca indicators displayed higher or equal scores when compared to IFCC. Hemolysis and fibrin after centrifugation were the indicators with the worst index and should be paid more attention by laboratory teams. Conclusion: the Pre-analytical Error Management Manual was prepared to standardize processes, improve indicators and, maintain the quality of those that are minimally acceptable.
Downloads
References
Teixeira JCC, Chicote SRM, Daneze ER. Non-Conformities Identified During the Phases Pre-Analytics, Analytical, and Post-Analytical of a Clinical Analysis Public Laboratory. Nucleus. [Internet]. 2016 [cited 2024 jan 05];13(1). Available from: http://dx.doi.org/10.3738/1982.2278.1503.
Malacarne K. Modelo de gestão para laboratórios de análises clínicas: uma aplicação do Lean. [Mestrado em Engenharia de Produção e Sistemas]. Paraná (Brasil): Universidade Tecnológica Federal do Paraná; 2018. [acesso em 05 de janeiro]. Disponível em: http://repositorio.utfpr.edu.br:8080/jspui/handle/1/3166.
West J, Atherton J, Costelloe SJ, Pourmahram G, Stretton A, Cornes M. Preanalytical errors in medical laboratories: a review of the available methodologies of data collection and analysis. Ann. clin. biochem. [Internet]. 2017 [cited 2024 jan 05];54(1). Available from: https://doi.org/10.1177/0004563216669384.
Shcolnik W, Berlitz F, Galoro CA de O, Biasoli V, Lopes R, Jerônimo D, et al. Brazilian laboratory indicators benchmarking program: three-year experience on pre-analytical quality indicators. Diagnosis (Berl., Internet). [Internet]. 2020 [cited 2024 jan 05];8(2). Available from: https://doi.org/10.1515/dx-2020-0043.
Sciacovelli L, Lippi G, Sumarac Z, del Pino Castro IG, Ivanov A, De Guire V, et al. Pre-analytical quality indicators in laboratory medicine: Performance of laboratories participating in the IFCC working group “Laboratory Errors and Patient Safety” project. Clin. chim. acta. [Internet]. 2019 [cited 2024 jan 05];497. Available from: https://doi.org/10.1016/j.cca.2019.07.007.
De Almeida Berlitz F, Haussen ML. Seis sigma no laboratório clínico: impacto na gestão de performance analítica dos processos técnicos Six sigma in clinical laboratory: impact in analytical performance management of technical process.
Ministério da Saúde (BR). INCA - Instituto Nacional de Câncer [Internet]. 2018 [acesso em 16 de janeiro 2021]. Disponível em: https://www.inca.gov.br/.
Barbosa LO, Mansour SN. Project of quality management implementation based on the PALC standard and ONA methodology in a clinical analysis laboratory. RBAC. (Online), 2448-3877. [Internet]. 2018 [cited 2024 jan 05];50(4). Available from: https://doi.org/10.21877/2448-3877.201800701
Vieira KF, Shitara ES, Mendes ME, Sumita NM. A utilidade dos indicadores da qualidade no gerenciamento de laboratórios clínicos. J. Bras. Patol. Med. Lab. (Online). [Internet]. 2011 [acesso em 07 de maio 2024];47(3). Disponível em: https://doi.org/10.1590/S1676-24442011000300002.
Ricós C, García-Victoria M, de la Fuente B. Quality indicators and specifications for the extra-analytical phases in clinical laboratory management. Clin. chem. lab. med. [Internet]. 2004 [cited 2024 jan 05];42(6). Available from: https://doi.org/10.1515/cclm.2004.100.
Six Sigma Daily [homepage na internet]. Bisk. Six Sigma Tools: DPU, DPMO, PPM and RTY [cited 2022 feb 12]. Available from: https://www.sixsigmadaily.com/dpu-dpmo-ppm-and-rty/.
Sousa RL, Sousa DS, Barbosa MC de melo, Da Silva AF, De Resende LJ, Brito GC, et al. Erros pré-analiticos em laboratórios de análises clínicas: uma revisão / Pre-analytical errors in clinical analysis laboratories: a review. Brazilian j. heal. rev. [Internet]. 2021 [acesso em 05 de janeiro 2024];4(2). Disponívelm em: https://doi.org/10.34119/bjhrv4n2-416.
Simundic AM, Baird G, Cadamuro J, Costelloe SJ, Lippi G. Managing hemolyzed samples in clinical laboratories. CRC crit. rev. clin. lab. sci. [Internet]. 2020 [cited 2024 jan 05];57(1). Available from: https://doi.org/10.1080/10408363.2019.1664391.
Greiner Bio-One [homepage na internet]. Guia prático de Coleta de Sangue. Greineir Bio-One [acesso em 07 de janeiro 2024]. Disponível em: https://www.gbo.com/fileadmin/user_upload/Downloads/Brochures/Brochures_Preanalytics/Portuguese/GBO_Guia_Pratico_de_Coleta__2019_.pdf.
Lee NY. Reduction of pre-analytical errors in the clinical laboratory at the University Hospital of Korea through quality improvement activities. Clin. biochem. [Internet]. 2019 [cited 2024 jan 05];70. Available from: https://doi.org/10.1016/j.clinbiochem.2019.05.016.
Andriolo A, Martins AR, Ballarati CAF, Barbosa IV, Mendes ME, Melo MR de, et al. Recomendações da Sociedade Brasileira de Patologia Clínica Medicina Laboratorial para coleta de sangue venoso [livro na Internet], 2ª ed. São Paulo: Manole; [acesso em 07 mai 2024]. Disponível em: extension://efaidnbmnnnibpcajpcglclefindmkaj/https://controllab.com/wp-content/uploads/guia_coleta_sangue.pdf
Published
Versions
- 2024-09-11 (2)
- 2024-08-23 (1)
How to Cite
Issue
Section
License
Copyright (c) 2024 Revista de Pesquisa Cuidado é Fundamental Online
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
TRANSFER AGREEMENT COPYRIGHT I transfer copyright of the article to the Journal of Care Survey is Fundamental - Online - RPCF, so it is accepted due to electronic publishing. The copyright includes the right to reproduce in whole or in part by any means, distributing that article, including figures, photographs, and any translations. The author can also print and distribute copies of your article, stating that since the rights belong to RPCF. I declare that this manuscript is original and has not been submitted for publication, in whole or in part to other online journals or not, so BMMC in the Annals of scientific events or book chapters.